We offer a seven (7) day return policy.
You have within 7 days of receiving your order to request a full (100%) refund. If you need to return or exchange an item, please contact us at firstname.lastname@example.org. Returns must be pre-authorized via email, and orders that are shipped back without prior approval may be rejected. Returned items must be in new, unused condition to be eligible for an exchange or refund. Items missing labels, have been washed or worn will not be accepted for returns or exchanges.
If your order arrives damaged or is missing parts, please contact us immediately of receipt and we will assist you. You are responsible for the return shipping and there is no restocking fee.
If you only want to return a portion of the order, please let us know in your request. Once we have received your returned items, we will process the refund.
Print On-Demand Return Policy: Printify only offers replacements for lost orders or faulty products. If there is something wrong with your item, please contact us directly with all the information on the mistake and photographic evidence. We will then contact Printify and attempt to get a replacement created. This is at the discretion of Printify however and a replacement is not guaranteed.
From Printify, “If the shipment details were incorrect, or the customer ordered the wrong size or color, Printify is not responsible and will not offer replacements or refunds.”
Please be aware of this before you purchase one of our Print On-Demand items, and make sure you choose all the correct options when added it to your cart. Thank you for understanding!